FREQUENTLY ASKED QUESTIONS
WHEN DO ORDERS SHIP?
Our items are made-to-order. Please plan about 3 weeks ahead to make your items (about 2 weeks), plus shipping (about 2-8 days, depending on your delivery location and the shipping selected).
WHAT IF MY TRIP IS IN LESS THAN 3 WEEKS?
We can often rush your order. If your trip is in 3 weeks or less, please CONTACT US prior to ordering with the design and sizes you need to see if it can be expedited.
WHAT SIZE SHOULD I ORDER?
We recommend measuring one of your favorite shirts and comparing to the sizing charts shown on each product listing. Since all sales are final please check the sizing charts carefully.
For most items, we carry the following:
- UNISEX which fits true to size (like a guy's shirt)
- WOMEN'S (Junior fit) runs small (please consider ordering up)
- YOUTH & TODDLER sizes
Don't see your size listed? CONTACT US to discuss additional sizing options.
HOW MUCH IS SHIPPING?
USPS STANDARD SHIPPING
USPS PRIORITY SHIPPING
|Orders $0.01 - 10.00||$2.95||$6.95|
|Orders $10.01 - 30.00||$4.95||$6.95|
HOW LONG DOES SHIPPING TAKE?
Orders are shipped via USPS with a tracking number. USPS Priority Mail usually takes 2-3 business days for delivery; for single shirt order, you have the option to select USPS Standard Shipping which is more economical but takes 2-8 business days for delivery. Please remember, shipping time does NOT include processing time (usually up to 2 weeks) to make your items. Once your order ships, it is in the hands of USPS - please use the USPS tracking number provided for shipping updates.
CAN I CHANGE OR CANCEL MY ORDER?
Due to the custom nature of our products, orders cannot be changed or canceled once placed. If you notice an error in your order after purchase please CONTACT US within 1 day.
CAN I EXCHANGE OR RETURN MY ORDER?
Due to the custom nature of our products, all sales are final. For this reason, please check the product information and sizing charts carefully or ask us any questions prior to ordering. If there is an issue with your order or if we made a mistake, please contact us within 5 days of receiving your order.
WILL MY ITEM LOOK EXACTLY AS PICTURED?
Due to the handmade and customized nature of our products, slight variations in colors, design, layout, sizing and final product may occur. For most items, the graphic will be scaled to the size of the t-shirt ordered. For personalized items, text size may vary depending on the number of letters in the words and names. We have done our best to accurately represent the products, but actual colors may vary slightly from colors shown on your screen based on your display settings. Props and accessories shown in product images are for photography purposes only and not included with your order. If you have any questions or concerns, please CONTACT US.
CAN YOU DO SPECIAL OR CUSTOM ORDERS?
We can! If you love our designs but want a different color, don't see the size you need, or want to add personalization, etc., CONTACT US to discuss what you have in mind.